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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The MTOUOCK 36" x 24" heavy-duty outdoor welcome mat is a durable, non-slip rubber door mat featuring a stone-scroll pattern designed to protect entryways in high-traffic exterior spaces.
This large, weather-resistant welcome mat blends practical performance with classic styling—perfect for front doors, garages, patios, and other busy outdoor thresholds. At 36" x 24" and 0.40" thick, the mat delivers a substantial footprint that traps dirt and moisture while the molded channels create a three-dimensional scroll-and-stone aesthetic that complements many exterior decors. Built from resilient rubber, the mat is easy to rinse off, quick to dry, and made to sit flat without shifting underfoot.
The mat uses a full rubber backing that grips most hard surfaces to minimize movement under foot traffic. Its weight and textured underside combine to prevent sliding during daily use and in wet conditions.
Yes. The rubber construction is formulated to withstand routine exposure to sun, rain, and snow without rapid fading or deterioration. It’s easy to maintain—hose off debris and allow it to air-dry—so it remains attractive and functional with minimal effort.
The raised scroll pattern and recessed channels trap dirt and water, reducing what gets tracked indoors. The broad 36" x 24" size covers more of the threshold, so shoes contact the mat before stepping inside.
The subtle stone-scroll motif pairs well with traditional, farmhouse, or transitional exteriors and adds a welcoming touch without overpowering other décor. Its scale and neutral colorway make it suitable for front porches, garages, patios, apartment doorways, or commercial entryways.
Who is this for: The MTOUOCK 36" x 24" heavy-duty welcome mat is ideal for homeowners and renters who want a low-maintenance, robust barrier against outdoor dirt and moisture. It also fits contractors, property managers, and small businesses seeking a durable, good-looking mat for busy exterior entrances. If you need an easy-to-clean, non-slip entry mat that covers a wide threshold and blends with classic exterior decor, this model is designed for you. For any product questions or concerns, MTOUOCK customer care is available to help resolve issues or provide guidance on placement and maintenance.
Q: Can I leave this mat outdoors in winter?
A: Yes. The rubber is weather-resistant and designed for outdoor use in rain and snow; just shake off or hose down ice and salt residue.
Q: How do I clean heavy dirt from the mat?
A: Shake or beat out loose debris, then rinse with a hose; scrub with mild soap for stubborn grime and air-dry flat.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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