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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This large, 24" x 36" rubber mat is engineered for high-traffic outdoor entrances where durability, easy maintenance, and non-slip performance matter. At 0.45–0.50" thick, the mat combines a raised patterned surface that scrapes shoes clean with a solid rubber backing that prevents movement. Designed to resist cracking, fading, and wear from snow, rain, and sun exposure, it’s a low-maintenance solution for homeowners who want both function and curb appeal.
The textured surface features patterned grooves that scrape and hold dirt, mud, and debris beneath the shoe level so less soil gets tracked indoors. The rubber composition resists saturation and allows particles to be rinsed away easily.
The mat’s solid rubber backing provides secure, slip-resistant contact with most outdoor surfaces, reducing movement even under heavy foot traffic. Its weight and thickness help the mat remain flat and stable, decreasing trip hazards and improving safety at the threshold.
Cleaning is simple: lift the mat, hose off debris, and let it air-dry. The rubber material does not absorb stains or odors like fabric mats, so it remains fresh-looking longer and requires less frequent replacement.
Constructed from weather-resistant rubber and designed with structural thickness, the mat withstands temperature changes without cracking or splitting. Its durable build and UV-tolerant finish make it appropriate for year-round outdoor use at front doors, garages, and patios.
Who is this for? The MTOUOCK Thick Welcome Mat is ideal for homeowners and renters who want a practical, long-lasting solution to keep dirt and moisture out of their homes. It suits busy households, pet owners, and anyone who needs a low-maintenance, weatherproof mat with a welcoming design for porches, entryways, garages, and patios. If you want a heavy-duty mat that cleans easily, stays put, and looks tidy through seasons, this 24 x 36" option is built for that role.
Q: What are the exact dimensions and thickness?
A: The mat measures 24 x 36 inches and is approximately 0.45–0.50 inches thick.
Q: How do I clean the MTOUOCK outdoor welcome mat?
A: Lift and hose it off, shake out debris, then air-dry—no special cleaners needed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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