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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Mooncraftlogy chime is crafted with all-aluminum components rather than wood or mixed materials that can split or rot. Every part, from the top plate to the hanging tag and tubes, is metal and powder-finished for weather resistance.
The chime produces a warm, soothing series of tones tuned to create a calming atmosphere without being overpowering. The striker (firing pin) can be repositioned or muted to change volume and tone, allowing you to personalize the sound for different settings.
Rather than a fleeting arrangement, this chime is presented as a timeless keepsake with a heartfelt engraved verse on the hanging tag and a Tree of Life symbol on the reverse. Each package also includes a sympathy card with a printed poem and a blank side for a personal message, making it easy to express condolence.
Hang it where gentle breezes can reach it—on a porch, tree branch, memorial garden hook, or near a window—so it can create soothing sound without constant heavy impact. Minimal care is required: occasional wiping and ensuring secure hanging hardware will keep it sounding and looking its best.
Q: Is the Mooncraftlogy wind chime weather resistant?
A: Yes. It’s made entirely of high-quality aluminum with a protective finish to withstand rain, sun and temperature changes.
Q: Does the package include a sympathy card?
A: Yes. The set includes a sympathy card with a printed poem on one side and a blank back for a personal message.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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