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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Each pot uses a cotton wick that draws water from a detachable reservoir up to the soil, delivering steady moisture at the root level instead of surface watering. The transparent water window lets you see the reservoir level so you know when to refill, reducing guesswork.
Yes — the planters incorporate multi-vent drainage holes and a spill-proof locking tray that prevents leaks while promoting air circulation for roots. Excess water collects in the tray or reservoir instead of running onto surfaces, making them safe for tabletops, wood floors, and outdoor decks.
The pots are molded from reinforced polypropylene, a weather-resistant plastic that tolerates heat and resists warping or fading. Their sturdy build makes them suitable for sun-exposed patios as well as indoor displays, though very cold, freezing conditions can still affect plastic longevity.
The trio of sizes addresses common houseplant needs: 8" for small herbs, 10" for medium foliage, and 12" for larger statement plants. Under typical indoor conditions, the wick-reservoir system supplies water for roughly five to eleven days, depending on plant type and room humidity.
Q: How often do I need to refill the reservoir?
A: Typically every 5–11 days, depending on plant size, light levels, and indoor humidity.
Q: Can I use these pots outdoors year-round?
A: They hold up well in sun and heat, but avoid prolonged freezing temperatures to prevent plastic damage.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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