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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These cushions are made for outdoor seating areas where durability and easy care matter. Constructed from polyester fiber treated to resist water and fading, the pillows are breathable yet robust enough for frequent use on patio chairs, benches, and garden sofas. Each package contains two fully stuffed pillows sized at 16 by 16 inches; because they are hand-cut and sewn, expect up to about one inch of variation in measurements.
The fabric is designed to shed light moisture and resist color loss from sunlight exposure, making the pillows suitable for covered patios, porches, and seasonal outdoor use. They aren’t meant to be continuously submerged but will handle occasional splashes and sun exposure better than untreated fabrics.
Each pillow comes ready with an insert and an auto-locking zipper that keeps the filling secure while allowing straightforward removal for spot cleaning. To maintain the fabric and colors, gentle hand washing in cold water is recommended; harsh cleaning methods can damage treatments and fabric integrity.
The 16" x 16" square is a versatile accent size that layers well with larger cushions or stands alone on smaller seats. The paisley multi design mixes floral and ornamental motifs to complement neutral furniture or add pattern to colorful outdoor schemes.
Who is this for? The Melody Elephant 16x16 outdoor pillow set is aimed at homeowners and renters who want an easy-to-install decorative accent that performs outdoors without demanding complicated maintenance. Choose this set if you need an immediate styling update for your patio furniture, a splash of pattern for a balcony, or a durable indoor/outdoor cushion option for seasonal entertaining.
Q: Does this pillow set come with inserts?
A: Yes — the package includes two 16" x 16" pillows with inserts already inside for immediate use.
Q: How should I clean these outdoor pillows?
A: Hand wash in cold water only; avoid bleach, machine washing, tumble drying, and ironing to preserve fabric treatments.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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