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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The planter includes an integrated water reservoir that feeds the potting mix from below, so plants draw moisture as needed instead of relying on frequent surface watering. That reduces drying cycles and helps maintain steady root-zone moisture between refills.
The exterior uses a UV-resistant color-stable coating formulated to slow fading, chalking, and discoloration from sunlight and rain. That keeps lines crisp and the white tone fresh-looking season after season with minimal upkeep.
Mayne supplies steel mounting hardware engineered to anchor the planter level and minimize wobble, even when fully planted. The hardware locks the box in place so daily activity and wind have less effect on stability.
The Fairfield shape and crisp white finish make it easy to change plantings across seasons—from annuals to herbs to winter greens—without worrying about the planter’s appearance. Robust materials and a 15-year limited warranty give confidence that the box will perform year after year.
Q: How often do I need to refill the reservoir?
A: Refill frequency depends on climate and plants; typically every 7–21 days under normal conditions.
Q: Does the planter include mounting hardware?
A: Yes, the planter ships with steel mounting hardware designed for secure, level installation.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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