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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
MAV AquaDoc Natural Pool Clarifier is a 128 oz chitosan-based liquid formula that gathers tiny suspended particles, oils, and trace metals so your filter can remove them and improve overall pool clarity.
If your pool looks dull or slightly cloudy despite balanced chemistry, this clarifier is designed to be a simple weekly treatment to help restore sparkle. Formulated around chitosan — a naturally derived biopolymer — the product works alongside chlorine or saltwater systems and is suitable for both inground and above-ground pools. It helps clump microscopic debris into larger particles your filter can catch while also reducing oils, waterline residue, and metal-caused discoloration when used as part of routine maintenance.
The chitosan molecules attract and bind tiny suspended particles that are too small for filters to trap on their own. Once bound, those particles form larger floc-like clusters that your existing filtration system can capture or that will settle for vacuuming. This is a physical-clarification step, not a sanitizer replacement, so it complements your regular chemistry and filtration routine.
Yes — the natural biopolymer helps attract oily residues and lotions that cling to the waterline and cause dullness. By helping those residues break loose and be captured by the filter, it reduces the need for aggressive scrubbing and keeps the waterline looking cleaner. Regular use as part of weekly maintenance limits accumulation over time.
The formula attracts trace metals that can cause discolored water or scale when oxidized. By binding those metals into removable complexes, it helps your filter capture them before they precipitate onto surfaces. This reduces the chance of staining when used consistently with balanced water chemistry.
AquaDoc Natural Pool Clarifier is ready-to-use liquid with simple dosing instructions, no premixing required. Add weekly or as directed after filtration runs for optimal results; it integrates with both chlorine and saltwater systems and suits most filter types. It’s intended as a maintenance aid to enhance filtration performance, not as a substitute for sanitizers or shock treatments.
Who is this for: MAV AquaDoc Natural Pool Clarifier is ideal for pool owners who maintain balanced water chemistry and want an easy, weekly product to improve water clarity, reduce oily films and waterline residue, and help manage trace metals. It’s well suited to both inground and above-ground pools and to homeowners who prefer naturally derived ingredients as part of their regular pool care routine.
Q: Is AquaDoc clarifier safe for saltwater pools?
A: Yes. AquaDoc is compatible with both traditional chlorine and saltwater systems when used as directed.
Q: How often should I use this clarifier?
A: Use weekly or as needed after filtration runs; follow label dosing for pool size and conditions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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