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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
MAV AquaDoc Hot Tub & Pool Filter Cleaner Soak is a professional-grade 128 oz cartridge degreaser that removes oils, grease and debris from spa, pool, sand, cartridge and DE filters with a 60-minute soak.
Keeping filters clean preserves water flow, reduces strain on pumps, and improves sanitizer performance. MAV AquaDoc's concentrated 128 oz formula is made in the USA and designed for quick, effective soak cleaning so you can return cartridges and media to service fast without overnight treatments.
The AquaDoc soak is fast acting: most filters regain noticeably better flow after a single 60-minute soak. It dissolves body oils, lotions, and accumulated grease that standard rinsing can't remove, helping pressure drop and runtime return closer to factory levels.
MAV AquaDoc is formulated for broad use: it safely cleans cartridge filters, sand filter media, and diatomaceous earth (DE) elements. The soak penetrates pleats and grains to lift contaminants without degrading common filter materials when used as directed.
Fill a tub or container large enough to submerge the filter, add the recommended amount of AquaDoc cleaner, then soak the cartridge or media for 60 minutes. Rinse thoroughly with potable water and reassemble; no extended overnight soaking is required for ordinary fouling.
MAV AquaDoc is formulated at professional strength and produced in the USA to meet commercial and residential maintenance needs. The 128 oz size provides multiple treatments for routine maintenance, which can lower long-term operating costs by preserving filter life and pump efficiency.
Who is this for? MAV AquaDoc Hot Tub & Pool Filter Cleaner Soak is intended for spa and pool owners, service technicians, and facility managers who want a reliable, fast-acting filter degreaser. It's ideal for routine maintenance programs, seasonal deep-clean cycles, or whenever filters show reduced flow or visible oily buildup. Use it when you need a concentrated, professional-grade soak that handles cartridge, sand, and DE systems without overnight waiting.
Q: How long should I soak my cartridge filter?
A: Soak cartridges for 60 minutes in the AquaDoc solution; rinse thoroughly before reinstalling.
Q: Can this cleaner be used on DE and sand filters?
A: Yes. The formula works on cartridge, sand, and DE filters to remove oils and organic buildup.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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