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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
MARKETTY Hot Tub Steps are 36-inch outdoor spa stairs with built-in flip-top storage, textured non-slip treads, and a 300 lb tested capacity for safe, tidy access to pools and hot tubs.
These spa steps combine a practical storage compartment with a weather-resistant, anti-slip surface so you can keep towels and chemicals out of sight while providing a secure entry and exit from your hot tub or pool. Built from UV-stable materials and engineered for easy, tool-free setup, the unit is intended for outdoor use but fits indoor settings like basements or sunrooms just as well. The neutral styling lets it blend with different deck and patio designs, while the reinforced structure supports everyday use.
The flip-top compartment hides commonly used items so clutter stays off decks and steps remain clear for safe passage. Its roomy interior holds towels, cleaning tools, and small accessories, reducing trips to the house and keeping essentials within reach.
Yes — the top surfaces are fitted with textured, anti-slip strips that increase traction even when wet. The design helps reduce slips and keeps footing stable during entry and exit, which is important for wet environments like spas and pools.
The MARKETTY steps are built from UV-resistant, weatherproof materials that withstand sun exposure and moisture without cracking or fading. Tested to support up to 300 pounds, the construction is durable enough for regular household use and outdoor conditions.
Assembly is designed to be tool-free thanks to pre-drilled fittings and clear instructions — most customers can set it up alone in minutes. Beyond hot tubs and pools, the compact, sturdy form is useful as RV steps, porch or shed access, or as a low deck stair.
Who is this for? These MARKETTY spa steps suit homeowners, RV owners, and renters who want tidy storage plus safer access to their hot tub or pool. If you need a weatherproof, easy-to-assemble step with traction and hidden storage — but don’t want a permanent installation — this product provides a balanced, low-maintenance solution for seasonal and year-round outdoor living spaces.
Q: What is the weight capacity of these spa steps?
A: The MARKETTY hot tub steps are tested to support up to 300 pounds safely.
Q: Do the steps require tools for assembly?
A: No — pre-drilled parts and clear instructions allow tool-free, quick setup.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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