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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
MARKETTY 36-inch hot tub steps combine a sturdy, weatherproof step with built-in storage and full-surface anti-slip traction for safe, organized spa access.
These outdoor spa steps are designed to make entering and exiting your hot tub easier while keeping towels and accessories tucked away. Made from UV-resistant, heavy-duty materials and engineered to support up to 300 pounds, the unit resists cracking and fading in sun, rain, or pool environments. The flip-top lid reveals convenient internal storage, and textured strips across the top provide reliable grip even with wet feet.
The MARKETTY spa steps use a full-width textured surface to reduce slipping and increase stability on wet surfaces. The reinforced traction is paired with a broad footprint and solid construction to minimize wobble.
The step features a wide flip-top lid that opens to a substantial internal cavity, ideal for towels, chemical-safe containers, or spa accessories. The hidden compartment keeps items dry and out of sight while remaining easily accessible for routine spa use.
Constructed from weatherproof, UV-resistant materials, the MARKETTY step resists warping, cracking, and fading for long-lasting outdoor use. Routine cleaning is simple: rinse and wipe to remove pool residue and debris.
Assembly is tool-free and straightforward thanks to pre-drilled holes and step-by-step instructions—no special tools or skills required. The neutral design and robust build make it suitable for patios, RV entries, porch access, garden sheds, and more.
Who is this for: The MARKETTY 36-inch hot tub step is aimed at homeowners and renters who want a safer, neater spa area without complicated installation. It suits families with children or older adults who need improved traction, pool owners who want convenient storage for towels and supplies, and anyone seeking a durable, weatherproof step that doubles as hidden storage. If you need a low-maintenance, versatile step that blends function and tidy organization for outdoor spa spaces, this product fits those needs.
Q: What weight can the MARKETTY hot tub step support?
A: The step is tested to support up to 300 pounds under normal use.
Q: Do I need tools to assemble the spa steps?
A: No—pre-drilled holes and included instructions allow for tool-free assembly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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