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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This turf combines UV-resistant yarns, resilient backing and a plush pile to deliver a lifelike look without mowing, watering or seasonal browning. It ships as a flexible 4 by 13 foot mat that can be trimmed to size, moved between locations, and used year‑round where a green, low‑maintenance surface is desired. Built for both appearance and performance, the rug balances softness underfoot with materials that withstand sun exposure and regular foot traffic.
The LVBAO turf uses a dense pile and mixed-fiber construction to simulate the layered appearance of a healthy lawn. The texture is soft enough for bare feet yet structured to hold its shape, giving a convincing surface for photos, events, or everyday outdoor use.
This mat is engineered from UV-stable yarns and durable polypropylene combined with an SBR latex backing to resist fading and fiber breakage. Water drainage features and a non-slip rubber base allow quick drying after rain, while the materials tolerate pet activity and routine foot traffic when cleaned properly.
The rug arrives ready to place and can be cut to match irregular spaces with a utility knife or heavy-duty scissors. No special adhesives or tools are required for temporary placement; the non-slip backing keeps it in position while allowing you to roll it up and move it when needed.
Maintenance is simple: remove debris, hose the surface, and let it drain. Because the backing is designed to shed water, the rug dries quickly and keeps a verdant look with occasional brushing to lift fibers after heavy use.
Who is this for: The LVBAO 4 x 13 ft turf rug suits homeowners, event planners and renters who want the visual appeal of grass without upkeep—ideal for balconies, patios, temporary event flooring, kids' play areas, or pet zones. If you need a moveable, lifelike green surface that trims to fit and stands up to sun and water, this turf offers a practical, attractive option.
Q: Can I trim this turf to fit awkward shapes?
A: Yes. The mat cuts cleanly with a utility knife or heavy scissors so you can shape it to fit irregular patios, balconies or indoor areas.
Q: Is the turf safe for pets and easy to clean?
A: Yes. The rubber-backed, drainage‑ready design allows quick rinsing and drying; spot-clean pet messes with mild soap and water.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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