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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This 17 x 30 inch doormat combines sustainable coir fibers with a tough PVC backing so you get an attractive, hard-working mat at your door. The neutral natural coir surface is finished with a bold “Hello” design in black that complements many decor styles while efficiently removing soil and moisture from shoe soles. Built for frequent foot traffic, the mat balances aesthetic charm with practical features for everyday use.
The coarse coir fibers scrape and trap dirt and debris before they reach your floors, while the heavy-duty PVC backing keeps the mat anchored and helps it tolerate outdoor conditions. It’s dimensioned for typical doorways so it covers the step area without blocking the door sweep.
The mat is suitable for covered outdoor spaces—like porches and entry stoops—and for indoor entryways. While coir is durable and biodegradable, prolonged exposure to direct rain or snow will eventually shorten its life, so a sheltered placement is best for longevity.
Maintenance is simple: shake, vacuum, or brush off dirt regularly to keep the surface functional and attractive. For deeper cleaning, lift and beat the mat outside; avoid soaking the coir or using strong detergents that could damage the fibers or backing.
The LuxUrux doormat is made from 100% natural coco coir—a renewable, biodegradable material—paired with a durable PVC backing that extends useful life and reduces frequent replacement. Choosing coir helps lower synthetic-fiber usage while still delivering strong scraping performance.
Who is this for: The LuxUrux Hello Outdoor Doormat is a good fit for homeowners and renters seeking a stylish, effective entry mat for covered outdoor spots or indoor doorways. It’s ideal for people who want a natural-fiber look, simple maintenance, and a welcoming message without sacrificing durability. Choose this mat if you need a medium-size, eco-minded solution that balances curb appeal with everyday functionality.
Q: Is this doormat suitable for uncovered outdoor areas?
A: It works best in covered outdoor spots; avoid constant direct rain or standing water to prolong life.
Q: How should I clean the LuxUrux coir doormat?
A: Shake out debris, vacuum regularly, and air-dry if damp; do not machine wash or soak.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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