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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The LUMI Indoor Door Mat 24"x36" is a handwoven natural jute rug that provides a breathable, non-slip surface for entryways while adding organic texture to your home.
This LUMI doormat blends durable handcrafted construction with easy upkeep. Woven from natural jute fibers, the mat is breathable to reduce trapped moisture, tight in weave to resist fraying, and finished with a non-slip backing that keeps it steady on hardwood, tile, or concrete. Neutral tones and a rustic handwoven look make it suitable for modern, farmhouse, and bohemian interiors.
The LUMI mat is built for traffic. Its tightly handwoven fibers provide strength and shape retention so it resists flattening and fraying in high-use areas. The natural jute still stays comfortable underfoot while handling daily wear.
This rug includes a non-slip feature that helps prevent sliding and reduces the chance of trips and falls. It grips well to hardwood, tile, vinyl, and concrete so the mat stays put through daily use and light foot traffic.
Maintenance is simple and low-effort. Regularly shaking out or vacuuming removes most dirt, and spot cleaning with mild soap and water handles spills. Avoid machine washing and aggressive scrubbing to preserve the handwoven fibers and finish.
The neutral texture and natural hue of the LUMI jute mat complement many interiors. It works well at front doors, mudrooms, interior entryways, and even in front of kitchen sinks where a natural aesthetic is desired.
Who is this for: The LUMI Indoor Door Mat 24"x36" is ideal for homeowners or renters seeking a natural, low-maintenance mat that balances style with function. Choose this mat if you want a breathable, handcrafted rug that stays in place on smooth floors and enhances your entryway’s visual warmth without high upkeep.
Q: Can I use this jute mat outdoors?
A: This mat is designed for indoor use; prolonged outdoor exposure may degrade natural fibers and backing.
Q: How do I remove stains from the mat?
A: Spot clean with mild soap and water and blot gently; avoid soaking or machine washing.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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