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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
LOVE STORY 6.5' x 10' waterproof sun shade sail is a PU‑coated polyester canopy that blocks UV, sheds light rain, and creates cooler outdoor shade for patios and decks.
This white 6.5' x 10' shade sail combines a 160GSM PES fabric with a PU coating and reinforced spliced seams to deliver high sun protection and water resistance for everyday outdoor use. Designed to be tensioned and angled for runoff, it offers a clean, modern look while reducing direct sunlight and light precipitation on patios, pergolas, balconies and small yard areas. Hardware is not included; follow measurement guidance to ensure a correct fit and proper installation angle.
The LOVE STORY sail features a dense 160GSM polyester with a PU coating that blocks up to 98% of harmful UV rays and delivers a shade rate around 90% (white series slightly lower). Its water pressure resistance rating of 400 kPa means it resists light rain when installed correctly but is not intended for heavy storms.
Measure the mounting points and leave 0.5–1.0 ft of spare length for hardware to avoid an oversized sail. Install the canopy at a steep 30° angle and pull it tight so water runs off; otherwise pockets of standing water can form and strain the fabric.
To enhance waterproof performance, LOVE STORY uses hot-melt adhesive and precise splicing so most sizes are assembled from two panels without compromising water resistance. The reinforced stitching and bonding reduce the risk of seepage under normal outdoor conditions when the sail is properly installed.
The PES material with PU coating balances durability with lightweight handling: it resists fading and maintains structural integrity under sun exposure, though prolonged heavy rain or storm conditions should be avoided. Routine cleaning and correct storage during winter months will extend the sail’s usable life.
Who is this for: The LOVE STORY 6.5' x 10' waterproof shade sail suits homeowners and renters who want a stylish, functional canopy for patios, decks, balconies or small outdoor dining areas. It’s ideal for users seeking strong UV protection with light rain resistance and a contemporary white finish. Choose this model if you can provide secure anchor points, follow the measurement guidance, and plan to remove or shelter the sail in heavy storms.
Q: Is the shade sail fully waterproof?
A: The sail is PU-coated and resists light rain with 400 kPa pressure resistance, but it’s not meant for heavy rain or storms.
Q: Does hardware come with the sail?
A: No — hardware is not included. Use rated anchors, turnbuckles, and tensioning straps for safe installation.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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