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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
LOVE STORY 8' x 10' Waterproof Sun Shade Sail is a PU-coated polyester canopy that blocks most UV rays and sheds light rain while creating cool, usable outdoor space.
This white 8' x 10' shade sail is built from 160 GSM PES fabric with a waterproof PU finish and reinforced corners. It’s designed to reduce sun exposure, resist light rain, and fit patios, decks, pergolas, or backyard seating areas. The panel is constructed with hot-melt splicing for improved seam waterproofing and includes sewn D-ring attachment points; hardware is not included, and a small measurement allowance is normal due to fabric and stitching.
The LOVE STORY sail provides substantial sun protection thanks to its dense 160 GSM polyester weave and PU coating. Depending on the color, typical shade rates range from about 85%–95%, so it meaningfully reduces direct sunlight and glare for outdoor comfort.
This model is water-resistant rather than fully stormproof: the PU coating and seam splicing redirect light rain and offer a water pressure resistance up to 400 kPa. For reliable drainage, install the sail at an angle and tension it properly—avoid use in heavy storms or prolonged downpours to preserve the fabric and seams.
Allow a small clearance when planning mounting points: leave roughly 0.5–1 foot for accessories so attachment hardware won’t force an oversized fit. The finished product can have a dimensional tolerance of about ±2 inches between outer D-ring edges because of fabric characteristics and stitching.
LOVE STORY offers multiple sizes and custom options so you can match your outdoor layout. If you need a different dimension or shape, ordering a custom sail is an option; reach out to the seller for sizing help and installation guidance.
Who is this for: The LOVE STORY 8' x 10' waterproof sun shade sail is ideal for homeowners and renters who want a lightweight, durable canopy to increase shade and protect seating areas from sun and light rain. Choose this model if you need a compact, easy-to-install solution for patios, balconies, or small backyard zones and are willing to add appropriate mounting hardware and avoid severe weather exposure.
Q: Is hardware included with the shade sail?
A: No. The sail does not include mounting hardware; buy corrosion-resistant fittings and allow 0.5–1 ft for attachments.
Q: Can I leave the sail up in heavy rain?
A: No. It's water-resistant for light rain but should be removed during heavy storms to prevent damage.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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