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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
LOVE STORY 6.5' x 10' Waterproof Sun Shade Sail in Sand is a PU-coated 160GSM polyester canopy that blocks up to 98% UV, resists light rain, and creates a cool covered area for patios, decks, and gardens.
This compact rectangular shade sail delivers heavy-duty, weather-resistant coverage in a neutral sand hue. Made from 160GSM polyester with a PU coating and reinforced D-rings, it balances sun protection with water-shedding performance. The fabric is spliced using a hot-melt adhesive process to improve waterproofing where panels meet. Before installing, measure carefully—allow 0.5–1 ft extra for mounting hardware and expect a manufacturing tolerance of about ±2 inches between D-rings.
The LOVE STORY sail uses PU-coated 160GSM PES fabric that blocks up to 98% of UV rays and has a typical shade rate of 90%–95% (white series slightly lower). It withstands light rain and resists water pressure up to 400 kPa. Avoid using it in heavy storms.
Plan for a 30° mounting angle so water drains off rather than pooling. Leave 0.5–1 ft of extra length for turnbuckles, hooks, or other hardware; the fabric has a ±2 inch manufacturing tolerance measured between D-ring outer edges. Hardware is not included.
The shade uses a splicing method with hot-melt adhesive to join panels, enhancing waterproofing at the seams so water is less likely to leak through junctions. D-rings are reinforced to distribute tension and extend lifespan when installed correctly.
LOVE STORY offers customizable sizes to suit different outdoor layouts; check product listings or contact the seller to order a tailored dimension. Note that mounting hardware is not included with the sail, so plan to buy brackets, turnbuckles, and anchor points separately.
Who this is for: This 6.5' x 10' sand shade sail suits homeowners, renters with patios or balconies, and small-business outdoor seating areas that need compact, attractive sun protection and light rain resistance. It's ideal for people who want a neutral-colored canopy that reduces UV exposure and creates a cooler shaded spot, provided they install it at proper angle and tension and buy compatible mounting hardware.
Q: Is mounting hardware included with the shade sail?
A: No, hardware is not included; buy corrosion-resistant hooks, turnbuckles, and anchors separately.
Q: Can the sail be used in heavy rain or storms?
A: No, it resists light rain and 400 kPa pressure but should not be used in heavy rain or storms.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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