




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
LOVE STORY's 10' x 10' x 14' dark grey waterproof sun shade sail is a PU-coated polyester canopy designed to block UV, shed light rain, and create a cool, private outdoor zone.
This triangular shade sail combines a dense 160 GSM polyester fabric with a water-resistant PU finish and reinforced D-ring corners so you can add shade and shelter over patios, decks, play areas, or seating nooks. The deep grey color reduces glare and helps integrate with modern outdoor décor while offering high sun protection and durable seams engineered to stand up to everyday outdoor use. Read on for how it installs, what to expect on rainy days, and tips for picking the right size and setup.
The LOVE STORY sail uses 160 GSM PES fabric with a PU coating that reflects most sunlight and resists light rain. It blocks up to 98% of UV rays and offers a shade rate in the 90–95% range for the darker colors, keeping shaded areas noticeably cooler while resisting short-term moisture.
Accurate measurement and tensioned installation are key to performance. Allow 0.5–1 ft extra space for mounting hardware so you don’t order an overly tight sail; seams and D-rings add a small tolerance to overall dimensions. Install the sail with a slope of about 30 degrees and apply firm tension to encourage runoff and prevent water pooling.
LOVE STORY reinforces joins using a hot-melt adhesive splicing process so most sizes built from two panels maintain strong, water-resistant seams. This manufacturing method reduces the chance of seepage at the splice, though the sail is intended for light rain rather than heavy storms.
LOVE STORY offers custom sizing options to fit varied outdoor spaces. If your area needs a nonstandard shape or dimensions, contact the seller to discuss available sizes and fabrication; remember that custom orders still require separate mounting hardware purchase.
Who is this for? This 10' x 10' x 14' dark grey waterproof shade sail is a practical pick for homeowners or renters wanting a durable, low-profile canopy for patios, backyard seating, playgrounds, and balcony covers. It suits people who need strong UV protection and light rain resistance without committing to a permanent pergola. If you expect heavy weather or need full waterproofing in storms, consider a rigid shelter or remove the sail during severe conditions.
Q: Is the shade sail fully waterproof for heavy rain?
A: No. The PU-coated fabric resists light rain and sheds water, but it’s not designed for heavy storms or prolonged downpours.
Q: Does the sail come with mounting hardware?
A: No. Hardware is not included; purchase anchors and tensioning fittings rated for outdoor loads separately.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
