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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Whether you're staging a grand opening, directing foot traffic, or calling out a sale, this feather flag kit is built to make your message visible from the curb. The package combines a color-rich knitted polyester flag with UV protection, a three-piece fiberglass pole set, and a sturdy ground spike so you can set up a professional-looking banner in minutes without tools.
Assembly is designed for one person and requires no special equipment. The fiberglass pole breaks into three sections that slip together, the flag slips over the pole sleeve, and the ground spike anchors the system into soft soil.
The banner fabric is a knitted polyester with UV protection to preserve colors under sun exposure, and the pole is fiberglass for flexibility in wind. The kit is intended for roadside or storefront use; it holds up well in normal outdoor promotion but is not designed for extended use in severe storms.
The visible banner is sized to catch attention near storefronts or event entrances while remaining easy to place in tight sidewalks or parking lot islands. The assembled system reaches about seven feet tall, placing your messaging at eye-catching height for passing pedestrians and drivers.
Who this is for: Small business owners, event coordinators, and promotional teams who need a simple, transportable attention-getter for short-term outdoor campaigns will find this kit useful. It suits retail storefronts, restaurants, car washes, service centers, and pop-up events that require fast setup and a bold visual cue to attract customers. If you need a customized design, LookOurWay also accepts uploaded artwork or can help with in-house design services to match your brand message.
Q: How tall is the assembled feather flag kit?
A: The complete setup reaches about 7 feet tall, with the flag itself roughly 5 feet high and the pole plus spike totaling seven feet.
Q: Can I leave this flag up in windy weather?
A: The fiberglass pole flexes and the fabric has UV protection for moderate wind, but remove it during strong storms for best longevity.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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