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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The LGENHOOM Handwoven Outdoor Ottoman is a 100% natural water hyacinth round pouf with wooden legs that works as a compact footstool, extra seat, or vanity chair for balcony, patio, and indoor use.
This handwoven pouf blends rustic texture with practical design: crafted from sustainable water hyacinth fibers and finished with four screw-in wooden legs for quick assembly. At 13" x 13" x 17", it’s sized to fit small outdoor nooks, dressing areas, and dining spaces where a lightweight, attractive seat or footrest is needed. The neutral, natural tone complements many décor styles, while the artisan weaving gives each piece a subtly unique character.
Water hyacinth is a sturdy natural fiber that tolerates regular use and holds its shape well when kept dry. While designed for covered patios and sheltered outdoor spaces, it’s best protected from constant direct rain and prolonged sun exposure to preserve color and weave integrity.
Assembly takes only minutes: screw the pre-fitted wooden legs into the threaded inserts on the base—no tools required. The legs tighten by hand for a reliable hold; if desired, a small wrench can be used to secure them further, but it’s not necessary for everyday stability.
The LGENHOOM pouf is intentionally multipurpose: use it as a vanity stool, casual dining seat, extra guest chair, or a comfortable footrest beside an outdoor lounge. Its compact footprint makes it a flexible solution for apartments, balcony gardens, or layered seating arrangements in living rooms.
Measuring approximately 13" wide by 13" deep and 17" tall, the pouf is compact yet comfortable for short seating and leg support. Its modest size lets it slide under low tables or tuck beside chairs, making it ideal for small balconies, narrow entryways, and tight corners.
Who is this for: The LGENHOOM Handwoven Outdoor Ottoman is made for people who want an eco-friendly, artisan-crafted accent that doubles as functional seating or a footrest. It’s especially suitable for apartment dwellers, balcony gardeners, hosts who need occasional extra seating, and anyone seeking a natural textured piece to soften contemporary or rustic interiors. If you need a lightweight, easy-to-assemble pouf that looks handmade and performs well in sheltered outdoor spaces, this stool fits the bill.
Q: Is the ottoman weatherproof?
A: The water hyacinth is durable but not waterproof; keep the ottoman in covered outdoor areas and avoid prolonged direct rain or sun.
Q: How do I assemble the legs?
A: Simply hand-screw the four wooden legs into the pre-threaded inserts—no tools required for basic assembly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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