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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Lettry one-way squirrel door excluder is a weatherproof, stainless-steel contactless gate that lets small wildlife exit an attic or chimney but prevents re-entry.
If you have chipmunks, juvenile squirrels, or similar small animals nesting in an exterior crawl space, attic vent, or chimney, this 2-pack of one-way excluders gives a non-lethal way to clear them out and seal the opening quickly. Each unit measures a 3" x 3" opening with a 9" tunnel, and the included installation kit has screws, copper wire, cable ties and gloves—everything needed to mount, secure and finish the job without specialized tools.
The excluder uses a spring-loaded, one-direction flap that swings outward when an animal exits and snaps closed behind it. The design prevents re-entry because the flap cannot be pushed inward from the outside, and the stainless-steel housing resists bending or warping.
This model is sized for small wildlife: a 3"×3" clear pass-through with a 9" tunnel. It’s intended for juvenile squirrels, chipmunks, and other similarly sized species — not for large adult squirrels or raccoons. Always measure the animal and the hole before installing.
The housing is fabricated from 2mm stainless steel to withstand rain, wind and temperature swings without rusting or losing shape. All mounting hardware is included so the unit can be firmly attached, and the copper wire and cable ties help secure edges for a longer-lasting seal.
Installation is straightforward: position the excluder over the exit hole, fasten with the supplied screws or staples, and use the copper wire, cable ties and adjustable flaps to close gaps for a complete seal. A pair of gloves is included to keep hands clean while handling the unit and any debris.
Who is this for? The Lettry one-way excluder set is made for homeowners, property managers and DIYers who want a humane, low-cost way to remove and exclude small wildlife from attics, vents, chimneys and other exterior openings. It suits those who prefer a contactless solution that requires minimal tools, resists the elements, and includes the accessories needed for a neat, secure installation.
Q: Can this excluder be used on a chimney opening?
A: Yes — it mounts to exterior chimney or vent openings but confirm the animal fits the 3"×3" pass-through before installing.
Q: Will the kit stop adult squirrels?
A: No — it’s built for juvenile squirrels, chipmunks and similar small wildlife, not larger adult squirrels or raccoons.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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