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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The pot holders use a dense polyester fill and a flexible silicone grid pattern on the palm to deflect and disperse heat. Rated for use up to 600°F, they add a substantial barrier between hot cookware and your skin or countertops without sacrificing dexterity.
The textured silicone palm creates a slip-resistant surface that improves hold on pots, pans and baking trays. The soft cotton exterior and flexible silicone work together so you can maintain control while keeping your grip comfortable.
Each potholder includes a magnetic cuff and hanging loop so you can mount them on a fridge, oven, or magnetic rail for quick access. When they need washing, follow the care instructions for machine washability to keep the cotton shell and polyester fill in good condition.
Their combination of heat resistance, grip and compact size makes them versatile for a range of chores: pulling hot baking sheets, transferring saucepans, handling serving dishes and protecting counters from hot handles. The matte black color is neutral and pairs well with most kitchen aesthetics.
Q: Are these pot holders machine washable?
A: Yes. Machine wash cold on gentle cycle with like colors; lay flat to dry and do not iron.
Q: Can they handle direct contact with 600°F cookware?
A: They’re rated to resist heat up to 600°F for brief contacts, but avoid prolonged direct exposure for best results.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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