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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
KILCLER Artificial Grass Indoor Outdoor Turf Rug is a soft, high-density faux grass runner (2.7ft x 10ft) designed to look and feel like real lawn while staying durable for patios, balconies, events, and pets.
This 2.7 ft x 10 ft artificial grass carpet combines dense TPR fibers with a sturdy rubber backing to deliver a realistic green surface that resists fading, tolerates wet conditions, and stays comfortable underfoot. It’s trimmed to a convenient runner size that fits narrow outdoor spaces or can be cut to custom dimensions for DIY projects. The product balances appearance and practicality: you get a natural-looking turf without watering, mowing, or the mud that comes with real grass.
The turf uses UV-resistant, high-density fibers and a resilient rubber base to maintain color and shape through sun, rain, and seasonal changes. Precision stitching and the TPR material give the rug resistance to shedding and a reduced risk of deformation. While not maintenance-free in extreme conditions, regular rinsing and airing keep it performing longer than many cheaper alternatives.
The KILCLER turf is made from non-toxic, fire-resistant materials that emphasize comfort and safety. The pile delivers a silky, cushioned feel that’s gentle on bare feet, paws, and playtime activities. For pet owners, its surface cleans easily and resists odor when rinsed and dried promptly.
Installation is simple: unroll the rug, position it, and trim if needed to fit edges or corners. The backing holds up well to cutting without shedding, so you can customize size and shape for stair landings, balcony edges, or event setups. Routine cleaning only requires a hose or soapy water and air drying, making upkeep straightforward for busy households.
This turf suits a wide range of indoor and outdoor settings: narrow patios, balcony floors, rooftop gardens, pet zones, and staged event backdrops. It’s also handy for sports practice areas, photo shoots, or as a low-maintenance green accent in apartments. The runner format is particularly useful where a long, narrow strip of greenery improves comfort and curb appeal.
Who is this for: KILCLER’s 2.7 x 10 ft artificial grass rug is ideal for apartment dwellers, pet owners, event planners, and homeowners who want an attractive, low-maintenance green surface without the cost or effort of natural turf. Choose this runner if you need a realistic-looking, durable, and easy-to-clean solution for small outdoor spaces, indoor staging, or creative DIY landscaping projects.
Q: Can I cut the turf to fit my balcony shape?
A: Yes. The turf trims cleanly without fraying; cut to shape and place it down—no special tools required.
Q: How do I clean pet messes and spills?
A: Rinse with water or use mild soap for stains, then let it air dry; prompt rinsing reduces odors.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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