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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Kenley Bat House is a handcrafted, triple-chamber cedar roost built to attract and shelter local bats safely outdoors.
This large outdoor bat box is carved from naturally rot-resistant cedar and engineered with three roomy chambers, textured landing surfaces, and simple mounting hardware. It arrives preassembled so you can mount it quickly on a pole, wall, or tree high above the ground. Designed around bat behavior and seasonal needs, the Kenley bat house aims to provide a dry, well-ventilated roost spot that supports nearby bat populations while keeping them out of attics and the nooks of buildings.
The Kenley design follows known bat preferences: narrow, deep chambers with textured interior surfaces and landing perches that help bats cling and move easily. The triple-chamber layout offers multiple microclimates inside one unit, encouraging groups of different sizes and species to roost.
Place the bat house at least 15–20 feet high with a clear flight path and unobstructed approach. South or southeast exposures that receive several hours of direct sunlight are preferred; a sheltered site from prevailing winds helps keep the interior warm and dry.
Kenley bat houses are shipped preassembled, so installation is usually minutes rather than hours. After mounting, it may take weeks to multiple seasons for bats to discover and occupy the box; patience and correct placement increase the chance of rapid settlement.
Who is this for? The Kenley Large Triple-Chamber Bat House is for homeowners, gardeners, conservationists, and farmers who want a durable, research-informed roosting site to support local bat populations. It's also suited to anyone seeking a long-lasting, low-maintenance wildlife box that reduces the likelihood of bats taking shelter inside buildings. If you want a cedar-built, easy-to-mount solution designed to offer multiple microclimates for bat colonies, this is a practical, wildlife-friendly choice.
Q: How high should I install the Kenley bat house?
A: Mount it 15–20 feet high with a clear flight path; poles or building mounts work best.
Q: Do I need to treat or paint the bat house?
A: No — cedar is naturally weather-resistant; avoid paints or stains that can off-gas.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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