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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The KAWAHAYO Mason Bee House is a handcrafted wooden insect hotel with bamboo nesting tubes, a dedicated butterfly chamber, two feeding trays, and a metal stake for garden or wall placement.
This compact, natural insect house was built to welcome solitary pollinators such as mason bees and butterflies into yards, balconies, and backyard borders. Constructed from 10mm carbonized pine and fitted with 100mm bamboo tubes, it combines durable materials with a design that supports nesting, shelter, and supplementary feeding. The unit arrives as a complete set with trays, wood blocks, bamboo tubes, a metal ground stake, and mounting hardware so you can install it where pollinators are most needed.
The house provides ready-to-use bamboo tubes sized 6–10mm inner diameter and 100mm length—dimensions preferred by many mason bees. The tubes create protected galleries where females lay eggs and provision each cell with pollen and nectar; the carbonized pine body helps shield tubes from temperature swings.
On the right side is a butterfly hotel with an openable door so you can add wood shavings, pine cones, or dried plant material to create a cozy refuge. Two feeding trays let you place water, diluted nectar, or overripe fruit to supplement natural food sources, especially useful during nectar-scarce periods.
The KAWAHAYO house offers two installation methods: attach it to a wall or tree using the rear hanger, or insert the adjustable metal stake into the ground. For optimal occupancy place the house near sunny, sheltered flowering plants and protect it from direct rainfall and prolonged sunlight to preserve the wood.
Made with 10mm carbonized pine and 100% natural bamboo tubes (not cardboard), the product balances appearance with resilience. The carbonization process increases toughness and yields a unique surface texture, but because it is natural wood it should be sited under cover. Periodic inspection helps keep tubes clean and identifies any cracking or adhesive issues early.
Who is this for: Gardeners, orchard owners, small-scale growers, educators, and nature enthusiasts who want to encourage native pollinators without using chemicals. It suits people who prefer handcrafted wooden garden features and who can install the house in a sheltered, flower-rich spot to give solitary bees and butterflies a reliable nesting and feeding resource.
Q: Are the nesting tubes reusable?
A: Yes. Bamboo tubes can be reused after cleaning or replaced easily; inspect annually for wear and pests.
Q: Can this be left outdoors year-round?
A: No. Place under a covered area out of direct sun and heavy rain to preserve the wood and tubes.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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