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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Kamado Joe Stainless Steel Charcoal Basket is a durable, easy-to-lift insert that separates charcoal from ash and creates two independent cook zones in Big Joe 24-inch grills.
Designed for Kamado Joe Big Joe I, II, III and Pro Joe models, this 304 stainless-steel basket streamlines clean-up and expands cooking control by letting you bank coals on one side and leave the other cool for indirect cooking. The basket connects to the Divide & Conquer Flexible Cooking System so you can rotate it into place or drop it out with the same motion used for the cooking grates, making reloads and ash removal faster and tidier than raking ash with hand tools.
The basket lifts out the spent fuel and ash in one motion instead of scooping and sweeping inside the firebox. Because it contains the ashes, you avoid clouding your grill area with dust and embers.
Yes — the charcoal divider lets you bank coals on one side while keeping the other side lower for indirect cooking. This setup gives immediate control for searing and slow-roasting on the same cook surface.
The Charcoal Basket is made specifically for Kamado Joe Big Joe 24-inch models, including Big Joe I, II, III and Pro Joe. It integrates with the standard Divide & Conquer Flexible Cooking System for an exact fit.
Constructed from 304 stainless steel, the basket resists corrosion and maintains shape under repeated high-heat cycles. The sturdy construction keeps the divider secure and prevents premature fatigue from thermal stress.
Who this is for: The Kamado Joe Charcoal Basket is ideal for backyard grillers who want a cleaner, faster post-cook routine and more precise heat control. Choose this if you regularly use a Big Joe 24-inch grill and want the flexibility to sear and smoke in the same session, reduce ash handling, or simplify charcoal management. It’s also a practical upgrade for anyone using the Divide & Conquer system who values durability and straightforward operation.
Q: Does this basket fit all Big Joe 24-inch models?
A: Yes — it’s compatible with Big Joe I, II, III and Pro Joe 24-inch models and integrates with the Divide & Conquer system.
Q: Is the charcoal divider removable?
A: The divider is a fixed, thick stainless insert designed to create two cooking zones and withstand repeated use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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