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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The KAKEI 21V Brushless Telescopic Chainsaw is a cordless 12-inch pole saw kit built for homeowners who want a lightweight, extendable tool for pruning and routine branch cutting.
This compact cordless chainsaw combines a brushless motor, a 12-inch guide bar, and a telescoping handle to make trimming trees and clearing yard branches faster and less tiring. The kit arrives with two 21V batteries, a fast charger, and a carrying case so you can swap batteries on the job and keep accessories organized. Designed for light- to medium-duty cutting, the saw balances maneuverability and cutting speed, and includes tool-free chain tensioning and a simple oil fill for straightforward maintenance.
The 12 m/s chain speed and 1/4" 0.043" 62DL chain give reliable slicing for small to medium limbs when the chain and bar are properly oiled and tensioned. Letting the chain reach full speed before contact helps the unit deliver clean, efficient cuts without forcing the saw.
The pole extends to an extra reach so you can trim higher limbs without climbing a ladder. At about 11 lbs total weight, the saw keeps a practical balance between head weight and grip comfort for handheld or extended-reach work.
The kit includes two 21V batteries so you can swap in a fresh pack and keep working with minimal downtime. Typical run time depends on branch size and cutting tempo; a drained battery reaches full charge in approximately two hours with the supplied fast charger.
Routine care keeps the chainsaw cutting smoothly: fill the oil reservoir before first use, check oil levels regularly, and remove sawdust from the bar and chain after sessions. Follow basic safety: wear eye and hand protection, keep both hands on grips, and avoid forcing the chain into a cut.
Who is this for: The KAKEI 21V Brushless Telescopic Chainsaw suits homeowners, gardeners, and hobby orchardists who need a portable, gas-free tool for seasonal pruning, fence-line trimming, and small-branch removal. If you want a simple, battery-powered pole saw that’s easy to store and quick to deploy for routine yard work, this kit provides the parts and accessories to get started with dependable cutting performance.
Q: Can this chainsaw handle branches over 8 inches?
A: This tool is optimized for small to medium branches; cutting much larger than 6–8 inches may need multiple passes or a larger saw.
Q: Does it come ready to use out of the box?
A: It arrives with batteries and a charger, but fill the oil tank and tension the chain before first use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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