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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you need replacement chains that balance cutting performance with durable construction, this KAKEI three-chain set is built to match common 20-inch guide bars and popular homeowner and pro saw models. Each chain is manufactured from heat-treated German steel with hardened rivets and Japanese chrome-plated cutters, then ground and cold-headed for a keen edge out of the box. The package includes protective oil to resist corrosion during storage and transport.
Compatibility depends on four specifications: pitch, gauge, overall length (drive link count), and drive link type. This set is .325" pitch, .050" gauge, and includes 78 drive links—confirm those values on your bar stamp or in the saw owner’s manual before ordering.
KAKEI chains combine heat-controlled German steel for strength with hardened, quenched rivets to reduce wear and help maintain consistent tension. Cutters receive Japanese chrome plating and precision grinding so they arrive sharp and retain cutting edges longer under typical woodcutting tasks.
Full-chisel chains cut aggressively and can increase the chance of kickback if misused, so only operators experienced with kickback-prone cutters should fit them. Keep the chain tensioned and lubricated per your saw manufacturer’s guidelines, check the chain for damage before each use, and always use proper PPE.
Who is this for: This KAKEI 3-pack is aimed at homeowners, landscapers, and professional users who need spare or replacement 20-inch chains that deliver sharp initial cutting and robust construction. It’s ideal if you operate saws that match .325" pitch, .050" gauge, 78 drive link specifications and want pre-sharpened, corrosion-protected chains for frequent cutting or for keeping on hand as backups. If you're unsure about fit, KAKEI customer support can verify compatibility using your bar or saw part number.
Q: Does this chain fit my Echo CS-490?
A: Yes if your Echo CS-490 uses .325" pitch, .050" gauge and 78 drive links—confirm on the bar stamp.
Q: How many chains come in the package?
A: The package contains three identical 20-inch full-chisel chains with protective oil applied.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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