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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This lumbar pillow insert is made to fit long shams and body cushions used on sofas, porch swings, benches, and beds. The outer shell resists moisture while the 100% microfiber polyester fill balances softness and structure so the cushion keeps its shape and feels comfortable when leaned on. It ships vacuum-sealed and regains loft after a bit of airing and gentle shaping.
The shell is a waterproof fabric that helps protect the microfiber interior from light splashes, humidity, and everyday outdoor exposure. Tight stitching reduces the risk of seams opening during routine use and cleaning, extending the useful life of the insert.
The polyester microfiber fill is engineered to offer a balanced feel—soft enough to be cozy, yet firm enough to support the back and waist when sitting or lounging. It’s intended to reduce collapse over time when paired with a correctly sized cover.
The insert arrives compressed for shipping; squeezing and fluffing will help it regain volume. For best results, tumble on low with or without a dryer ball for at least 30 minutes, then allow 24–48 hours for full recovery of loft.
The recommended cleaning approach is hand wash only to protect fill and seams; avoid machine washing that can stress fabric or stitching. Spot treat small stains promptly and follow gentle drying to preserve loft and waterproof properties.
Who is this for: This 14 x 36 inch long lumbar insert is ideal for anyone who wants a resilient, comfortable filler for long shams and body pillows used indoors or on covered outdoor seating. It suits homeowners updating porch swings, renters styling couches, or designers adding supportive, plush accents to living rooms and bedrooms. If you need a waterproof outer shell, full-feeling loft, and easy restoration after vacuum packaging, this insert delivers practical comfort and dependable fit for most long pillow covers.
Q: Can I use this insert outdoors all year?
A: It’s suitable for covered outdoor spaces and occasional exposure, but avoid prolonged direct rain or full immersion.
Q: How long to fluff after unpacking?
A: Tumble-dry low about 30 minutes, then wait 24–48 hours for full loft recovery.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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