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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
K&H Thermo-Peep is a compact, safety-certified heated pad designed to provide gentle, energy-efficient warmth for chickens, chicks, ducks and ducklings.
Young poultry and small fowl need reliable, localized heat during brooding and in cold weather; the K&H Thermo-Peep Heated Pad supplies that focused warmth in a 12" x 9" footprint while using just 25 watts. Built from peck-resistant ABS plastic with a steel-encased cord section and an internal thermostat preset to safe levels, this pad is made to be mounted or laid flat inside an enclosure for long-term use.
The Thermo-Peep uses a low-wattage heating element (25 watts) and an internal thermostat that raises surface temperature only when an animal is present. That automatic response avoids continuous high output, reducing energy use compared with full-room heaters while still providing the localized warmth chicks need to conserve energy and remain comfortable.
Yes. The pad includes a pre-drilled hole for vertical or horizontal mounting, so you can position it off the floor or attach it to a coop wall to create a warm spot. Its rigid ABS housing and rounded edges resist pecking and rough use from adult birds while the first 18" of the cord is encased in steel for added protection.
The unit is safety tested and certified by MET Labs to meet and exceed US/Canada electrical standards, and K&H certifies the complete product rather than only certain parts. For safe operation the manufacturer warns not to cover the pad with towels, bedding or blankets, and the product is intended for use inside enclosures where supervision and proper installation are possible.
The pad measures 12" x 9", providing a concentrated warm surface suitable for a few chicks at a time or as a heated rest spot for larger birds. Use it during early brooding to help hatchlings maintain body temperature, or later as supplemental heat during cold spells to support flock comfort.
Who this product is for: the K&H Thermo-Peep Heated Pad is intended for backyard poultry keepers, small-scale breeders, and homesteaders who need a safe, low-energy heat source for chicks, ducklings or as a supplemental warming spot for adult birds. It suits anyone wanting a durable, certified solution for localized brood heat—especially when space is limited and electrical safety and cord protection are priorities.
Q: What temperature does the Thermo-Peep reach?
A: The internal thermostat is preset to a safe brooding surface temperature; it warms more when chicks are on the pad and only slightly above ambient when idle.
Q: Can the pad be used outdoors year-round?
A: It’s designed for use in enclosures and coops; protect electrical connections from direct weather and follow installation guidance for safe outdoor use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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