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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The K&H Super Ice Eliminator is an 80-watt, safety-certified bird bath heater shaped like a natural rock that keeps outdoor birdbaths ice-free with low energy use.
Cold weather can deprive wild birds of a critical water source; the K&H Super Ice Eliminator provides a reliable, low-wattage solution that blends into the landscape and protects your birdbath from damage. Built with a durable enamel finish and thermostatic control, this submersible unit maintains open water in larger baths while meeting USA/CA electrical safety standards.
The unit uses an 80-watt heating element combined with a built-in thermostat that cycles on and off only as needed, reducing continuous power draw. Its compact solid housing sits stably in the basin and directs warmth to the surrounding water, preventing surface freezing while minimizing energy consumption compared with high-watt alternatives.
No — the Super Ice Eliminator is designed to be safe for common birdbath materials. The enamel rock-like finish resists calcification, rust, and staining, and the heating element will not burn or melt plastic basins when used as directed.
Yes — K&H safety-certifies the entire assembled product; the Super Ice Eliminator has been tested and certified by MET Labs and exceeds electrical safety requirements for the USA and Canada. The solid housing and professional certification reduce the risk of electrical faults in outdoor, wet environments.
Select the 80W Super when you have a larger birdbath or experience very cold winters; the higher wattage maintains open water in bigger basins and colder climates. For smaller baths or milder winters the 50W Original uses even less energy while still preventing freeze-up.
Who is this for? Homeowners, birdwatchers, and wildlife rehabilitators who want a low-energy, reliable way to keep outdoor birdbaths accessible during winter will benefit from the K&H Super Ice Eliminator. It’s especially useful if you need a discreet, rock-like deicer that won’t stain or harm common bath materials and has verified electrical safety certification.
Q: Can the Super Ice Eliminator be left outdoors all winter?
A: Yes. It’s designed for continuous outdoor use in winter when submerged properly and meets USA/CA safety standards.
Q: Will the heater damage plastic birdbaths?
A: No. The enamel-coated unit is safe for plastic baths when used according to instructions and won’t melt or burn plastic.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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