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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Juecity's telescoping roof rake is a lightweight, damage-free snow removal tool that reaches up to 20ft to pull fresh snow from roofs, solar panels, vehicles, and gutters without scratching surfaces.
Clear snow safely from the ground with a tool built for delicate surfaces and heavy winter use. The Juecity roof rake combines a no-scratch EVA foam head, an S-shaped push/pull design, and an extendable metal pole so you can remove fresh snow quickly while minimizing ladder use, roof damage, and strain.
The head is made from soft yet durable EVA foam that pushes and pulls loose snow away without hard edges that gouge shingles or panel glass. Unlike metal-bladed scrapers, the foam conforms to irregular surfaces, reducing impact and scuffing.
The rake extends to 20 feet, letting most homeowners stand on the ground to clear roof edges, low slopes, and mounted solar arrays. By keeping you grounded, the telescoping pole reduces the need for risky climbs and provides a safer working posture.
The exclusive S-shaped head is optimized for both push and pull motions so you can clear larger swaths faster with controlled strokes. An ergonomic, non-slip EVA grip provides steady control even when wearing gloves and during extended use.
Yes—the pole is made from aircraft-grade aluminum with reinforced connectors to resist bending under heavy, wet snow loads. The lightweight metal frame balances durability with ease of handling so it lasts season after season.
Who this is for: The Juecity telescoping roof rake suits homeowners, renters with accessible roofs, RV and vehicle owners, and anyone with rooftop solar panels who wants to reduce ladder risk and protect surfaces from scratches. It’s ideal for clearing fresh or loosely packed snow quickly; if you frequently face ice sheets or compacted snow, pair this rake with de-icing tools or professional services.
Every purchase includes a 1-year warranty and access to Juecity’s customer support, giving you added confidence that the tool will perform through multiple winters. Use proper ladder safety and avoid forcing the rake into hard ice to preserve the foam blade and pole integrity.
Q: Can this rake remove ice?
A: No, the Juecity foam head is designed for fresh or loose snow; it won't break hard ice safely.
Q: Is the pole compatible with other attachments?
A: Yes, the 3/4" threaded tip fits standard attachments for many garden and snow tools.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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