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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These JMKaixin lumbar pillows come as a pair and are built for patios, porches, and living areas where durability meets style. Each pillow is filled with soft PP cotton and shipped vacuum-compressed; the polyester cover has a PU coating for water and stain resistance. The retro-inspired print adds personality while the low-maintenance fabric helps preserve color and texture through sun and spill exposure.
The PU-coated polyester cover resists water, stains, and fading, so light rain and accidental spills can be managed without immediate damage. Regular exposure to sun won’t quickly wash out colors, and the fabric repels common household messes.
Minor stains wipe away with a damp cloth; for deeper cleaning, machine wash the cover separately on cold and air dry. The pillow inserts can be fluffed after being vacuum-packed to restore loft and shape.
The 12" x 20" lumbar shape suits a wide range of seating: chaise lounges, outdoor sofas, dining benches, and indoor couches. Their compact rectangle form provides lower-back support without crowding a seat.
JMKaixin updated the look with a retro-inspired pattern to add visual interest compared with single-color options. The printed cover gives a curated, niche aesthetic that complements modern and eclectic outdoor décors.
Who is this for: These JMKaixin lumbar pillows are aimed at homeowners and renters who want practical, low-maintenance accents for patios, decks, and indoor lounge areas. If you need weather-resistant cushions that bring style and easy care—whether for a poolside set, balcony, or living room—this two-pack delivers portable support and a lasting printed finish.
Q: Are these pillows machine washable?
A: Yes — remove the insert and machine wash the covers separately in cold water; air dry to preserve the PU coating.
Q: How long until the pillow regains full shape after unpacking?
A: After opening the vacuum pack, allow a few minutes to a couple of hours for the PP cotton to fully expand and regain loft.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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