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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The hats feature a dark black woven rattan finish over a metal wire frame, offering a rustic, handcrafted appearance without the fragility of paper or fabric. The weave lets warm LED light glow through for a soft, atmospheric illumination rather than a harsh direct beam. Lightweight construction makes them easy to hang and reposition.
Because the LED strings are powered by onboard battery boxes, you can hang these hats away from outlets — on porch rafters, tree branches, hooks, or indoor beams. The lightweight design also suits tabletops or mantel displays when supported. Note that batteries are not included; each battery box requires 2 AA batteries.
The hats use a metal frame to keep their witch-hat silhouette while the rattan provides a sturdy, yet decorative shell. They’re intended as decorative accents rather than toys, so keep them out of reach of small children and avoid exposure to prolonged moisture. The LED string lights run on low-voltage batteries, offering a low-heat glow suitable for holiday ambiance.
Each woven hat is roughly 30 x 18 cm and the set contains three pieces for cohesive decorating. Slight size variation can occur due to handmade materials and manual measurement. Battery life depends on how often and how long the LEDs are used; high-frequency, long-duration use will shorten runtime.
Q: Are the Jenaai witch hats suitable for outdoor use?
A: Yes for covered outdoor areas like porches; protect from heavy rain and prolonged moisture.
Q: Do the LED lights need an outlet?
A: No. LEDs are battery-powered; each battery box requires 2 AA batteries (not included).
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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