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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The unit exposes pond water to UV-C light as it passes through the chamber, which helps control free-floating algae and reduces buildup that causes murky color and smell. It’s designed for continuous external operation to treat large volumes of water efficiently.
The Jebao NPU includes fittings for 3/4", 1", 1-1/4" and 1-1/2" connections so it fits common pump outlets and flexible tubing. You can mount it horizontally or vertically to suit the available space near your pump or filter skid.
The supplied 2G11 36W lamp is rated for roughly 8,000 hours; replacing the bulb every 6–12 months keeps peak clarification performance. Routine checks of the quartz sleeve, seals, and fittings will maintain efficiency and help prevent leaks.
Because it connects to a range of pipe sizes and supports high flow, the NPU suits many small-to-medium ponds and retrofit projects. Confirm your pump’s flow rate and the pond volume to match expected performance; over-sized ponds or very dense algae blooms may need additional treatment or parallel units.
Q: What pond size can the Jebao NPU 36W handle?
A: Under typical conditions, it treats ponds up to about 8,000 gallons; heavy algae may require additional units.
Q: How often do I need to replace the UV bulb?
A: Replace the 2G11 36W lamp after roughly 8,000 hours, normally every 6–12 months for best results.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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