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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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IWIWE 6472-970 is a wrap-around replacement hot tub pillow designed to fit Sundance 680 series spas and select Jacuzzi models, delivering durable EVA foam support and a modern look.
If your Sundance or compatible Jacuzzi spa needs fresh neck support, the IWIWE 6472-970 pillow replaces worn or missing headrests with a resilient, easy-to-install EVA foam design. This replacement part matches the original mounting style and dimensions used across multiple Sundance/Jacuzzi models from the mid-2000s through the 2010s, offering a long-lasting alternative to soft foam that breaks down over time.
The 6472-970 is engineered to match the reverse wrap-around headrest used on many Sundance 680 series tubs and several Jacuzzi/Sundance models. It covers model ranges and specific years where this style was standard, helping you identify how many pillows your spa requires.
Constructed from high-density EVA foam with a 45D firmness rating, this pillow resists common failures like flaking, blistering, and disintegration that affect softer foams. The rounded-corner profile provides gentle cradle support for the neck and upper back without feeling too firm.
Installation follows the original wrap-around mounting method used by Sundance/Jacuzzi: align the pillow with the headrest bracket and secure it in place. Maintenance is simple — rinse and wipe when needed, and avoid harsh abrasives to preserve the EVA surface.
The IWIWE replacement offers a contemporary, low-profile appearance that pairs well with many spa interiors and outdoor settings. Beyond comfort, it refreshes the look of aging spas without altering seating ergonomics or requiring trim changes.
Who is this for? Owners and technicians of Sundance 680 series and compatible Jacuzzi/Sundance spas seeking a reliable, OEM-style headrest replacement will find this IWIWE 6472-970 pillow useful. It’s especially appropriate for users replacing brittle or collapsed original pillows who want a longer-lasting EVA option, or anyone restoring an older spa to tidy, comfortable condition. Check your spa model and seating layout to order the correct number of pillows for an even appearance and consistent comfort across all seats.
Q: Is this pillow a direct replacement for part 6455-474?
A: Yes. The IWIWE 6472-970 replaces old part 6455-474 and is compatible with the same Sundance/Jacuzzi headrest brackets.
Q: How many pillows do I need for my Sundance 680 spa?
A: Most Sundance 680 configurations require four pillows; some models like Burlington or Peyton use three. Check your spa seating layout to confirm.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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