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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
IWIWE replacement headrests are a three-piece set of high-density cushions shaped to restore the comfort and appearance of Artesian Island and Tidal fit hot tubs and swim spas.
If your original spa headrests have flattened, stained, or become uncomfortable, this replacement set offers an OEM-fit solution designed to match the size and contours of many Artesian Island Spa and Tidal Fit Swim Spa seats. The pack includes one neck pillow and two larger head pillows in dark grey, made from dense foam with a soft outer cover for durable support. These are sold as direct swaps for several Artesian Island models so you can refresh your spa without changing mounting hardware or seat geometry.
These cushions are cut and shaped to align with the factory headrests used in a variety of Artesian Island and Tidal Fit models. Owners of the listed models should expect a close fit and compatible mounting. Check seat shape and mounting points before ordering if your spa is an uncommon variant.
The IWIWE headrests replace worn or squashed originals with firm, supportive padding that keeps the neck and upper shoulders properly cradled. The outer surface is soft to the touch to reduce pressure points while remaining durable for wet environments. Replacing old pillows restores the intended seating posture and helps make long soak sessions more comfortable.
These headrests are built to resist compression and frequent use, but exposure to chemicals, UV, and time will eventually affect look and feel. Periodic cleaning and rotating use helps extend service life. The manufacturer recommends replacing headrests every two to three years for best aesthetics and support.
Who is this for? Owners of Artesian Island Spa and many Tidal Fit swim spa models who want a straightforward, OEM-style refresh for worn headrests will find this IWIWE 3-pack practical and effective. It's also a good choice for rental properties, spas with frequent guests, or anyone renovating an older hot tub seat area who wants to restore original comfort and look without modifying plumbing or fixtures.
Q: Are these headrests an exact fit for Artesian Island models?
A: They match the factory shape for many Artesian Island and Tidal Fit models; verify seat shape and mounting points to confirm fit.
Q: How often should I replace these spa headrests?
A: Typical replacement is every 2–3 years depending on use, chemical exposure, and appearance preferences.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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