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Free UK delivery on every order. Dispatched within 2–3 business days; typically delivered 6–9 business days after you order (allow a little longer for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The HQUA FS02 is a ready-to-install floating pond fountain delivering up to 9,000 GPH of oil-free aeration with two interchangeable spray patterns for large ponds up to 1/8 acre.
Built for backyard lakes, decorative ponds and small commercial water features, the HQUA FS02 pairs a corrosion-resistant floating platform with a 1/2 HP fountain system that’s designed for continuous outdoor use. It arrives with a 100' heavy-duty cord, a 70' mooring kit (two rolls), an outlet timer and easy assembly steps so you can position it in the center of your pond without extra tools or professional installation.
The FS02 delivers a strong, oil-free flow rated at 9,000 gallons per hour, driven by a durable motor with a 1/2 HP fountain system and 1/4 HP motor no-load power. Two brass-pattern attachments are included: a three-layer crown style that reaches about 6' high and 25' wide, and a classic crown that reaches roughly 5' high and 13' wide.
The FS02 increases surface agitation and oxygen exchange, which helps reduce stagnation and supports a healthier pond environment without claiming medical outcomes. Properly placed in at least 40" deep water and sized for up to an 1/8-acre pond, it promotes circulation that can help cut down on dead zones and improve clarity.
HQUA designed the FS02 for straightforward assembly so homeowners can install the unit without professional help. The package includes mooring rope, a 100' durable outdoor cord, and an outlet timer for scheduled operation; routine maintenance involves periodic nozzle and platform checks and winter storage depending on climate.
The floating platform is engineered for high buoyancy and symmetrical balance to minimize risk of sinking or tilting. The motor and components are corrosion-resistant, and HQUA provides a straightforward warranty path via Amazon purchase records—2 years for the entire unit plus an additional 3 years for the floating components.
Who is this for? The HQUA FS02 is aimed at homeowners, landscapers and property managers who want a low-hassle, high-flow floating fountain to improve pond circulation and create an attractive centerpiece. It’s ideal for ponds that meet the depth and size recommendations, and for buyers who prefer a plug-and-play solution with included mooring, cord and timer. Optional lighting accessories (search HQUA-FSL01) are available if you want illuminated evening effects.
Q: What pond size and depth does this fountain suit?
A: The FS02 is best for ponds up to 1/8 acre with at least 40 inches of water depth.
Q: Is the pump oil-free and covered by warranty?
A: Yes, the fountain uses an oil-free pump and includes a 2-year unit warranty plus a 3-year floating warranty.
Free UK delivery on every order — dispatched within 2–3 business days, typically arriving 6–9 business days after you order.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
