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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
HQQ outdoor Patio Heater Heat Shield is a square aluminum top reflector designed to replace worn caps on 4-sided glass-tube patio heaters, featuring three pre-drilled mounting holes spaced 2.7 inches apart for quick installation.
If your pyramid-style patio heater has lost its top reflector or the original cap has bent or corroded, this HQQ outdoor replacement restores even heat distribution and protects the burner assembly. Built from thicker aluminum with rounded edges and a clean finish, the shield is made to withstand outdoor conditions while matching the footprint of most universal 4-sided tall flame heaters sold at major retailers.
Installation is straightforward: peel off the protective blue film, align the three pre-drilled holes with your heater’s mounting points, and secure the shield. The holes are uniformly spaced at 2.7 inches (measured center to center) to align with many universal 4-sided tube models.
This replacement top is formed from high-quality, thicker aluminum that resists bending and staining better than thinner factory caps. Corners and edges are rounded for a neater profile and to reduce the risk of warping during temperature cycles.
By reflecting radiant heat downward and outward, the shield helps the unit distribute warmth more effectively than an absent or damaged cap. It also serves as a physical barrier above the flame assembly, reducing direct exposure to elements and helping maintain consistent operation.
This HQQ outdoor heat shield is intended for universal use with 4-sided tall pyramid flame patio heaters commonly sold in home centers and big-box stores. It is designed to match the typical mounting pattern for square tube heaters, though it will not work on three-sided models.
Who this is for: Outdoor living enthusiasts, homeowners, and property managers who need a durable replacement reflector for a square, 4-sided glass tube patio heater will find this HQQ outdoor heat shield practical and reliable. It’s aimed at buyers who prefer a straightforward swap that restores heat distribution and protects internal parts without modifying the heater. If you own a three-sided or round-tube heater, verify compatibility before ordering. The product includes a 180-day refund or exchange policy for added peace of mind.
Q: Will this heat shield fit my 4-sided patio heater?
A: It fits most universal 4-sided pyramid-style heaters with three top mounting holes spaced 2.7 inches center-to-center; verify your heater’s hole spacing before buying.
Q: Is installation difficult and are fasteners included?
A: Installation is simple—remove the protective film and bolt on using your heater’s existing hardware; fasteners are typically not included.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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