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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This retractable reel combines a 100-foot, 1/2" hybrid hose with a guided rewind mechanism and a 180° pivoting bracket so you can reach large yards without dragging excess hose around. Built with brass fittings and an enclosed housing, the unit keeps the hose protected from sun and dirt while the multi-pattern spray nozzle adapts to watering, cleaning, and light washing tasks.
The internal spring-driven mechanism pulls the hose back into the enclosed reel with a short, controlled tug, eliminating the need to coil long lengths by hand. A side-to-side guide spreads the hose evenly across the spool so it won’t bunch or kink during rewind.
Yes — the 100-foot length plus the reel’s 180° pivot bracket lets you aim the hose toward different areas without moving the base. The long reach and swivel mounting reduce the need to switch spigots for adjacent beds, patios, or washing tasks.
The HOZEREEL uses a hybrid hose construction for flexibility and durability while brass fittings resist corrosion at the connection points. The housing and internal components are engineered for everyday outdoor use with minimal maintenance.
The reel includes a 10-pattern nozzle to switch quickly between mist, shower, and jet streams for plants, cleaning, or spot watering. Accessories and the nozzle are designed to fit the hose diameter and deliver consistent water flow.
Who is this for: Ideal for homeowners and renters with medium to large gardens, busy yards, or outdoor spaces where a tidy appearance and quick hose access matter. It suits gardeners who want to minimize bending and manual coiling, people who need extended reach from a single spigot, and anyone wanting an all-in-one hose solution with a durable build and multiple spray choices.
Q: Can the reel be mounted outdoors year-round?
A: Yes, the enclosed housing and brass fittings are built for outdoor use, but winter storage is recommended in freezing climates to protect the hose.
Q: How do I stop the hose at a fixed length?
A: Pull to the desired length and the locking mechanism will hold it; a short tug releases the lock for retraction.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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