




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Place the Hoteam Wooden Insect Hotel in a sunny corner of your yard or mount it on a fence to offer shelter, nesting sites, and a supplemental feeding spot for mason bees, ladybugs, butterflies, and other helpful garden insects. Crafted from 10mm carbonized pine, the structure resists weather while its textured finish blends with natural landscaping. The kit arrives with a ground stake and a hanging ring so you can choose between in-ground placement or wall mounting.
The Hoteam insect hotel creates immediate shelter and nesting opportunities by combining several materials and compartment types in one compact unit. Different levels are filled with nesting tubes, drilled wood, and loose material to meet species-specific preferences. A built-in feeding tray provides water, nectar, or fruit to supplement dwindling natural food sources during sparse seasons.
Yes — the hotel is designed for flexible placement. Use the included metal stake to secure it in flower beds, lawn edges, or raised planters, or hang it from the rear ring on fences, walls, or tree trunks for elevated placement. Choosing location should consider morning sun and shelter from prevailing winds.
The Hoteam house uses 10mm carbonized pine, a treated wood with improved water resistance and a rustic textured finish that weathers gracefully outdoors. The solid construction helps it withstand light rain and seasonal changes while protecting the inner nesting compartments. The design balances durability with breathable cavities that are necessary for insect nesting health.
The butterfly section has a small door and a removable interior you can line with wood shavings, pine cones, or soft plant fibers to create a sheltered resting spot. The feeding tray clips in place and accepts diluted nectar, shallow water, or softened fruit to attract butterflies and bees. Keep the tray clean and refresh food or water frequently to avoid fermenting or mold.
Who is this for: Gardeners and backyard naturalists who want to increase pollination, support beneficial insect populations, and add a decorative yet functional feature to outdoor spaces. It suits small-plot vegetable growers, pollinator garden creators, school or community garden programs, and homeowners wanting low-maintenance wildlife habitat. The flexible mounting options make it a practical choice for yards, balconies with planter space, and garden displays where ecological support and observation are desired.
Q: Can I mount the insect hotel on a fence?
A: Yes. Use the rear hanging ring to secure it to a fence, wall, or tree with a hook or screw.
Q: How do I maintain the feeding tray?
A: Empty and clean the tray regularly, refill with fresh water, diluted nectar, or fruit to avoid spoilage.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
