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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Hoteam's 6-piece outdoor high-back cushion set delivers thick, waterproof seating pads sized for most rocking and patio chairs so you can upgrade comfort and weather resistance in one purchase.
These cushions are designed to outfit six chairs with matching navy covers and a supportive 3.9-inch fill thickness. Crafted from polyester and nylon, they resist fading and shed light rain while offering a soft sitting surface for porch swings, wicker seats, recliners and rocking chairs. They arrive slightly compressed from packaging but regain loft after a few days or with gentle shaking and steam ironing to smooth creases.
Each cushion pair includes a seat and a back pad; each piece measures about 20.8 x 19.7 x 3.9 inches (seat and back). That footprint fits many standard high-back patio chairs, rockers and bench seats, but measuring your chair before purchase ensures proper fit.
The covers use polyester and nylon blends that balance softness with durable, fade-resistant performance. The fabric sheds light moisture and is easy to wipe clean; however, these are not fully submersible cushions, so prolonged exposure to heavy rain is not recommended.
The Hoteam set includes attachment features to keep pads in place during use. Four ties and an elastic strap on each cushion give multiple fastening options for a stable fit on high-back chairs, swings or benches.
Padding is compressed for shipping; allow 3–5 days for the cushions to expand to full thickness. Light tapping, shaking or gentle steaming/ironing (as allowed by the fabric) helps restore loft and remove packaging creases.
Who is this for: This 6-pack is ideal for homeowners or renters who want coordinated, comfortable seating for multiple patio chairs, porches or outdoor dining areas. It's well suited to people who need quick, budget-friendly upgrades for high-back chairs, want easy-to-clean materials, and appreciate included straps and ties for secure installation. If you need fully waterproof or commercial-grade cushions for nonstop exposure, consider storing cushions under cover or choosing a heavy-duty replacement; but for regular outdoor relaxation and seasonal use, these Hoteam pads offer an effective balance of comfort, coverage and convenience.
Q: Are these cushions fully waterproof?
A: They have a waterproof fabric surface that repels light moisture but are not intended for continuous submersion in heavy rain.
Q: How long to return to full thickness after unpacking?
A: Expect 3–5 days to regain loft; gentle shaking or light steaming speeds recovery.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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