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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Hot Tub Things Oxidizing Spa Shock is a 2.2 lb, chlorine-free oxidizer that clears cloudy water, neutralizes odors, and reduces organic buildup in hot tubs, swim spas, and pools.
Built as a non-chlorine shock treatment, this formula targets oils, lotions, and organic contaminants that make water cloudy or smelly without adding harsh chlorine smells or irritating residues. It’s formulated to work alongside your regular sanitizer—helping sanitizers perform better, extending water clarity, and keeping the bathing experience gentle on skin. The powdered oxidizer is suitable for hot tubs, swim spas, above-ground and inground pools, and is easy to dose for routine maintenance or quick cleanups after heavy use.
Results are typically visible within a few hours after proper dosing and circulation; heavy cloudiness may take a full circulation cycle or repeat treatment. For routine maintenance, a single dose helps prevent the accumulation of organics that cause cloudiness.
The formula is non-chlorine and designed to avoid strong chemical odors and harsh irritation, making it a good option for sensitive skin when used as directed. It’s intended to complement common sanitizers like chlorine or bromine by removing oxidizable contaminants so sanitizers can work more effectively.
Apply the recommended dose to circulating water, avoiding direct contact with spa surfaces or filters until fully dissolved. Regular weekly treatments or after heavy usage events will keep water clearer and reduce the workload on your primary sanitizer.
This oxidizer helps remove organic load and break down contaminants that consume sanitizers, which can reduce how often you need to boost chlorine or bromine. It is not a sanitizer replacement; continue to monitor sanitizer levels and top up as required for safety.
Who is this for: Hot Tub Things Oxidizing Spa Shock is intended for hot tub and pool owners who want clearer, fresher water without added chlorine odor—especially families, users with sensitive skin, and anyone who frequently entertains swimmers. It’s ideal for routine maintenance, quick recovery after heavy use, and for spa or pool operators aiming to reduce organic buildup and extend the life of their sanitizer system. Follow label directions for dosing, water testing, and safe handling to get the best performance from the product.
Q: Can I use this oxidizer instead of chlorine?
A: No. It’s a non-chlorine oxidizer that boosts sanitizer performance but does not replace required chlorine or bromine residuals.
Q: How often should I shock my hot tub with this product?
A: For routine use, shock weekly or after heavy use. Treat more often if water becomes cloudy or develops odors.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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