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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If your Weber Genesis E, EP, or S 310/320/330 has worn grates or rusted heat plates, this Hongso kit is engineered as a direct-fit replacement to restore cooking performance and protect burners. The set reproduces the original dimensions so you can reinstall without modification, and materials are chosen to recover searing capability while channeling drippings away from flames.
Yes — they are built for front-control Genesis models produced between 2011 and 2016. Check your grill model code (E-310, E-320, E-330, EP-310, EP-320, EP-330, S-310, S-330) and compare the listed measurements to your originals before ordering.
The kit supplies two cast-iron grill grates and five porcelain-coated steel flavorizer bars sized to match OEM geometry. Dimensions are listed precisely so you can confirm fit and heating characteristics before purchase.
Cast-iron grates hold heat well for better searing and even contact with food, while the flavorizer bars deflect drippings to reduce flare-ups and shield burners. Together they help recover grill performance when originals have deteriorated.
Installation is straightforward: remove old grates and bars, compare sizes, then set the new pieces into place—no special tools required. Routine cleaning and light seasoning for cast iron will extend service life and preserve cooking performance.
Who is this for: This Hongso replacement kit is aimed at owners of 2011–2016 Weber Genesis front-control 300 Series grills who need OEM-sized parts to restore performance without modifying the grill. It suits backyard grillers who want reliable heat retention for searing, improved drip management to protect burners, and a cost-effective way to extend the life of their existing Weber unit. Before ordering, confirm your grill model and measure original parts to ensure compatibility.
Q: Do these parts fit Genesis II series grills?
A: No. This Hongso kit fits front-control Genesis 300 series (2011–2016) and is not compatible with Genesis II models.
Q: Are the grates pre-seasoned?
A: The cast-iron grates are not pre-seasoned; hand-seasoning after installation is recommended for best performance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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