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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These stainless-steel heat shields replace worn or missing Jenn‑Air 720‑0163 / 730‑0163 grill heat plates, restoring even heat distribution and protecting burners.
If your Jenn‑Air or compatible Nexgrill gas grill has rusty, warped, or missing heat plates, this Hongso replacement restores the protective barrier between the flame and the cooking grates. Built from corrosion‑resistant stainless steel and sized to match the original JennAir NGJAHP1 profile, the plates measure 17 3/4 by 7 7/8 inches to fit the specified models. They are sold as direct-fit replacements intended to extend burner life and improve grill performance without modifying the cooker.
These shields are manufactured to match the dimensions and mounting of the Jenn‑Air part NGJAHP1 used on models listed as 720‑0163 and 730‑0163, and they are also compatible with some Nexgrill versions using the same part number. Always measure your existing shield or grill cavity before ordering to confirm fit.
Heat shields protect burners from grease and food debris while helping to distribute heat evenly across the cooking surface. Replacing old shields can reduce flare‑ups, promote consistent cooking, and prevent direct flame contact with fat and spills that cause premature burner wear.
Hongso fabricates these plates from stainless steel chosen for corrosion resistance and longevity in outdoor cooking environments. The metal resists warping under high heat and sheds grease, making cleaning and maintenance simpler than older or painted parts.
Installation is straightforward: remove the cooking grates, lift out the old shield, and slide the Hongso replacement into the same location so tabs and notches align. No special tools are usually required; however, wear gloves to avoid sharp edges and confirm the fit before reassembling the grill.
Who this is for: This replacement heat plate is intended for owners of Jenn‑Air 720‑0163 or 730‑0163 gas grills, plus users of Nexgrill models that use the same OEM part number NGJAHP1. It suits anyone needing an affordable, durable swap for corroded or damaged shields—home grillers who want consistent heat, fewer flare‑ups, and longer burner life without altering their grill.
Q: Are these heat shields the same size as the Jenn‑Air OEM part?
A: Yes. They measure 17 3/4 x 7 7/8 inches and match the Jenn‑Air NGJAHP1 dimensions for 720‑0163 / 730‑0163 models.
Q: Do I need tools to install the replacement plate?
A: Most installs require no tools—just remove grates, lift out the old shield, and slide the new plate into place.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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