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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If your Weber Genesis 300-series grill needs new cooking grates, the Hongso 7528 set offers a durable 304 stainless steel upgrade designed for long life and consistent searing. Each grate measures 19 1/2" x 12 3/4" (19 1/2" x 25 1/2" total) and is built from solid 7 mm rods with rounded ends for safer handling. These grates passed SGS testing and are intended as direct-fit replacements for specified Genesis models as well as a variety of other grill brands and part numbers listed below. Note the important compatibility exception: they do not fit Genesis II (2017 and newer) or Spirit series grills.
Manufactured from 304 stainless steel, the grates resist corrosion and withstand frequent high-heat cooking. The rods are solid and thicker than many stock porcelain-coated grates, giving them a longer usable life and lower risk of chipping or flaking.
They are designed to fit Weber Genesis E, S and EP 300 series grills produced from 2007 through 2016, including model numbers E-310, E-320, E-330, S-310, S-320, S-330, and EP-310/320/330. They also list cross-compatibility with numerous other models and brands—check your original grate dimensions to confirm a match before ordering.
Solid stainless rods provide good heat transfer and even searing across the surface. Food release is improved compared to worn porcelain grills, and cleaning is simpler: stainless tolerates scrubbing and high-heat burnoff without the risk of coating flaking.
Who is this for: the Hongso 7528 grates are ideal for owners of Weber Genesis E/S/EP 300-series grills (model years 2007–2016) seeking a robust, long-lasting stainless-steel replacement. They also suit owners of compatible DCS, Uniflame, Kenmore, Brinkmann, Charmglow, Nexgrill, Turbo, and KitchenAid models listed in the parts compatibility notes who want improved heat retention, easier maintenance, and a safer grate edge. If your grill is a Genesis II (2017 or newer) or Spirit-series, measure your existing grates before buying—these will not fit those models.
Q: Do these grates fit Genesis II or Spirit models?
A: No. They are not compatible with Genesis II (2017+) or Spirit series grills.
Q: What are the exact dimensions of each grate?
A: Each grate measures 19 1/2" x 12 3/4"; total coverage is 19 1/2" x 25 1/2".
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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