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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Hisencn's expandable stainless steel charcoal tray is a heavy-duty, high-temperature replacement pan designed to fit multiple popular grills and simplify ash removal and fuel management.
Made from powder-coated stainless steel and engineered for heat resistance, this charcoal tray replaces worn or warped factory pans. It extends and retracts smoothly to match three common tray lengths, and includes practical handles for safe, easy lifting. The tray fits numerous grill models—from Pit Boss Memphis I and Expert series grills to Chargriller, Smoke Hollow, and Nexgrill—letting you restore stable charcoal support and efficient ash control without buying a whole new cooker.
The tray uses a powder-coated stainless steel construction that resists warping and deterioration at elevated cooking temperatures. Its finish and material selection prioritize long-term shape retention so it stays flat and functional through repeated roasting and smoking cycles.
Hisencn designed the tray to cover three mainstream length settings—minimum 15.15 inches up to 28.74 inches—while keeping a constant 12.91-inch width, matching many factory pans. It’s compatible with Pit Boss Memphis I, Expert (including XG1910200103 and 24-inch Expert models), Chargriller 2190, and several Smoke Hollow and Nexgrill models.
The smooth telescoping mechanism lets you change tray length quickly for different cooking layouts or to replace worn pans without fuss. Retracting for storage or fully extending for larger charcoal beds is trouble-free, and integrated handles make lifting and emptying ash straightforward and safer.
Installation is typically a direct swap for the factory pan—no welding or modifications required for compatible models. Because the tray restores flat, stable support for charcoal and improves ash management, it helps maintain consistent fuel placement and airflow similar to the original design.
Who is this for: Grill owners whose original charcoal pans are bent, rusted, or too small and who want a robust, easy-to-install replacement that fits multiple popular cooker models. It’s a practical upgrade for backyard barbecuers, competition cooks, and anyone who wants dependable ash management and a resilient tray that withstands frequent high-heat use.
Q: Will this tray fit my Chargriller 2190?
A: Yes — the tray extends to 27.75 inches long and 12.91 inches wide, matching Chargriller 2190 dimensions.
Q: Can I remove the tray for cleaning while hot?
A: Wait until coals cool; use the handles for safe removal once temperatures are low to avoid burns.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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