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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Hisencn 304 stainless steel heat plates are direct-fit replacement shields for many Char-Broil Performance gas grills, engineered to protect burners, distribute heat evenly, and restore reliable ignition.
If your Char-Broil Performance grill is producing uneven heat, sputtering ignition, or the original heat shields are corroded, this Hisencn replacement kit brings the grill back to consistent cooking performance. Crafted from corrosion-resistant 304 stainless steel, the kit supplies multiple burner shields plus ignition and crossover parts so you can replace worn components in one go. These parts are sized and packaged to match a wide range of Char-Broil 4-, 5-, and 6-burner models, making repairs straightforward without modifying the cabinet or burners.
The kit is designed for many Char-Broil Performance series grills. It covers a list of 4-burner models directly and can be combined with a 2-pack set for 5- or 6-burner configurations. Check your grill’s part number against the model list to confirm compatibility before ordering.
These heat plates protect the burners from drips and debris while turning concentrated burner flames into a uniform heating surface. That even heat reduces hot spots and promotes steady ignition, which helps food cook consistently and helps burners last longer.
The package supplies everything needed for a straightforward swap on compatible grills: multiple stainless steel heat plates, ignition hardware, and adjustable crossover tube pieces. The included instruction sheet and matching screw make installation approachable for DIYers with basic tools.
Most installations use common hand tools and do not need cutting or welding. The kit is intended to fit existing mounting points in the grill’s firebox; if your grill has heavy corrosion or nonstandard modifications, some additional cleaning or trimming may be required.
Who this is for: Home grill owners who want a durable, cost-effective repair solution for Char-Broil Performance series grills. This kit suits DIYers replacing corroded or warped factory heat plates, those upgrading to heavier stainless components, and anyone restoring even flame distribution and reliable ignition without buying entirely new grill parts from big-box sources. It’s also a convenient bundled gift for friends or family who maintain their own grills.
Q: Do these heat plates match Char-Broil factory part numbers?
A: Yes. They replace G470-0004-W1 and G470-5200-W1 and fit many listed Char-Broil Performance models.
Q: Can I install the kit myself without a technician?
A: Most users can—basic hand tools and following the included instructions are typically sufficient.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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