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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
This professional-style griddle transforms a standard grill into a versatile flat-top station for pancakes, smash burgers, stir-fries, and more. Built from thick carbon steel and shipped pre-seasoned, the plate is sized to cover large grill interiors while staying compact enough for home BBQ setups. It’s intended to deliver consistent searing, excellent heat retention, and a surface that improves with seasoning rather than relying on synthetic coatings.
Replacing open-grate cooking with a continuous flat surface expands what you can prepare outdoors—from delicate eggs to finely chopped vegetables and saucy dishes that would fall through a grate. The even plate eliminates hot spots common on direct-flame cooking and provides a stable, predictable surface for searing and finishing foods.
Yes — carbon steel tolerates extreme temperatures without peeling or warping when properly used. Because the plate has no synthetic non-stick coating, it won’t melt or emit coating fumes at high grill temperatures; instead, it builds a natural seasoned layer that improves durability and release with use.
Routine care focuses on preserving the seasoning and removing residue without harsh detergents. After cooking, scrape away food bits while the griddle is warm, wipe with an oil-treated cloth, and reapply a thin layer of cooking oil to protect the surface from rust.
The 25" x 16" dimensions and rectangular shape match the cooking area of many mid- to large-sized grills and gas stoves. It’s intended to fit a wide range of popular brands and multi-burner setups, making it a flexible upgrade for both charcoal and gas users.
Who is this for: The Hisencn 25" x 16" flat top griddle is ideal for homeowners who host regular cookouts, small restaurateurs or food-truck operators needing a durable flat-top surface, and adventurous home cooks who want to broaden their outdoor cooking repertoire. If you value a heavy-duty build, chemical-free seasoning, and a large, versatile surface for mixed cooking tasks, this griddle is designed to meet those needs.
Q: Will this griddle fit my 4-burner Weber grill?
A: Yes, the 25" x 16" plate is designed to fit most 3–5 burner Weber models and similar mid-size grills.
Q: Does the surface have a chemical non-stick coating?
A: No, it is pre-seasoned carbon steel with a natural non-stick layer that develops with use, no PFOA or PTFE.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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