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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Hisencn's 17" x 13" carbon steel griddle turns most gas grills and stovetops into a flat-top cooking surface for even searing, frying, and everyday grilling.
This heavy-duty griddle is crafted from thick carbon steel and comes pre-seasoned for reduced sticking and faster development of a natural nonstick layer. Sized to slide into many 3–5 burner gas grills or sit directly on gas stove burners, the plate blends outdoor BBQ capability with indoor kitchen convenience. Built-in raised sides and a grease channel help manage juices and oil while the solid steel body delivers rapid, consistent heat transfer and retention.
Use the Hisencn griddle to expand what your grill can do: cook delicate items like eggs and vegetables that normally would fall through grates, or treat a single surface as a searing station for steaks and burgers. It creates a uniform hot zone so you can cook many items at once without repeated flare-ups.
The griddle is designed as a universal insert for many 3–5 burner gas grills and also works on most gas stove burners when supported properly. Because grills vary, measuring your grill’s interior cooking area before ordering ensures the 17" x 13" plate will sit securely.
Because the griddle arrives pre-seasoned, initial use will further build a protective cooking layer. Clean with hot water and a soft scraper while warm; avoid harsh detergents that strip seasoning. Periodically re-season with a thin coat of high-smoke-point oil to preserve the surface and prevent rust.
The flat, responsive surface handles a wide range of foods from breakfast classics to high-heat searing. Use it for eggs, pancakes, bacon, sliced vegetables, fajitas, burgers, and quick-seared steaks—foods that benefit from even heat and a broad cooking area.
Who is this for? Home cooks and grill enthusiasts who want a durable, multipurpose flat-top surface without buying a separate griddle appliance will appreciate this Hisencn plate. It’s well suited to families who cook a variety of foods, weekend entertainers who prepare multiple items at once, and anyone upgrading a gas grill or stove to a reliable searing and flat-top surface. Measure your cooking area, follow routine seasoning steps, and this griddle will deliver versatile performance for both indoor and outdoor meals.
Q: Is the Hisencn griddle ready to use out of the box?
A: Yes. It arrives pre-seasoned so you can start cooking, though additional seasoning improves the nonstick layer.
Q: Can I use this griddle on any gas grill?
A: It fits many 3–5 burner gas grills and gas stoves, but you should measure your grill cooking area to confirm the 17" x 13" fit.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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