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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
These two heavy-duty 16.5" cast iron cooking grates from Hisencn replace worn or missing racks for a variety of 24" charcoal and hybrid grills, delivering even heat retention and classic sear marks.
Whether your original grates are warped, rusted, or missing, this pair restores a reliable cooking surface compatible with multiple models from Smoke Hollow, Charbroil, Kenmore, Kingsford, Royal Gourmet and other 24" outdoor grills. Constructed from non-magnetic cast iron, the set combines durability and heat-holding performance so you get consistent results over many grilling seasons.
The Hisencn grates are designed to match a wide list of model numbers and 24-inch grill frames. They measure 16.5" x 10.9" per grate (16.5" x 21.875" combined) and are sold as a set of two, making them suitable for split-grate designs used by many manufacturers.
Cast iron is prized for its ability to absorb and hold heat, producing steady temperatures and pronounced sear marks on foods. These grates promote even browning and help channel excess fat away from food for a cleaner grill surface.
Each grate is made from non-magnetic heavy-duty cast iron for long-term strength and heat retention. The individual grate size is 16 1/2" x 10 9/10" and the pair covers a total area of approximately 16 1/2" x 21 8/10" when placed side-by-side.
New cast iron grates arrive bare and perform best after a proper seasoning cycle to build a protective, nonstick layer. Regular cleaning and periodic reseasoning extend the life and maintain cooking performance.
Who is this replacement grate set for? The Hisencn 16.5" cast iron grates are ideal for grill owners who need robust, high-heat cooking surfaces compatible with many 24" charcoal or hybrid models. Choose these grates if you want improved searing, reliable heat retention, and a long-lasting cast-iron surface to replace damaged or missing factory racks on Smoke Hollow, Charbroil, Kenmore, Kingsford, Royal Gourmet and similar grills.
Q: Do these grates fit a 24-inch Kingsford or Walmart charcoal grill?
A: Yes — the pair is designed for many 24" grills including Kingsford BC222 and compatible Walmart models.
Q: Are these grates pre-seasoned and ready to use?
A: No, they arrive unseasoned; wash, dry, and perform an oil-seasoning cycle before first use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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